Warranty

A Gree Warranty - Peace of Mind Guaranteed

Gree products come with a comprehensive Six Year Parts and Labour Warranty. As the New Zealand distributor for Gree products, Realcold NZ Ltd hold the warranty for all Gree products sold by us in the region. 

We hold a full range of spare parts locally for all the models we distribute, and have a skilled technical team at the ready to provide assistance with design, service, and after-sales support.

For more information, please refer to Gree Warranty Policy.

Register your product

Congratulations on your purchase of Gree Heat Pumps. Please complete your Warranty Registration using the online form below.

CLICK HERE

Make a Warranty Claim

Please ensure you provide personal details and product info, as well as a complete description of the issue to help us in assisting you as promptly as possible.

CLICK HERE